general questions

Hi there! Have some questions about our company? Find the answers below. 

  • what are your business hours?

    Monday-Friday, 8:30 AM - 5 PM.

  • how do I pay my rent?

    Log into your online portal to pay your rent. If you are not yet registered, please create an account here!

  • how do I submit a maintenance request?

    Please submit a maintenance request through the tenant portal.

    1. From the Home or Maintenance tab, click Request Maintenance.
    2. Enter a detailed description of the issue, upload one or more photos of the item needing attention, give the property manager permission to enter with their key, then click Submit Request.

  • What are the lease terms available?

    We offer flexible lease terms anywhere from 12-36 months.

  • Is Ashley Lofts Pet friendly?

    Yes! Ashley Lofts is pet-friendly. All pets must be registered and approved prior to move-in. There is a $25/month pet fee per pet plus a one-time $250 non-refundable fee

  • What is the application fee?

    The application fee is $65 per applicant.